Privacy policy

At Breathify (“Breathify,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of everyone who visits or purchases from breathify.co (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Contact details you provide at checkout or sign-up: name, phone number, email address, shipping and billing address
  • Order information: items purchased, order value, payment method (including whether an order is Cash on Delivery)
  • Device and usage data: IP address, browser type, pages viewed, referring site, and general location, collected automatically via cookies and similar technologies
  • Communications: messages you send us via email, WhatsApp, contact forms, or social media

2. How We Use Your Information

  • To process, fulfil, and deliver your order, including coordinating with courier partners
  • To confirm Cash on Delivery orders and reduce fraudulent or fake orders
  • To communicate with you about your order, respond to support requests, and send shipping updates
  • To send marketing communications (offers, restock alerts, new product launches) where you've opted in — you can unsubscribe at any time
  • To run and measure advertising on platforms such as Meta (Facebook/Instagram) and Google, including retargeting
  • To improve our Site, products, and customer experience

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies (including Meta Pixel and Google Analytics/Ads tags) to understand how visitors use our Site, remember items in your cart, and show you relevant ads on other platforms. You can disable cookies through your browser settings, though parts of the Site may not function as intended if you do.

4. Sharing Your Information

We do not sell your personal information. We share information only with:

  • Courier and logistics partners, to deliver your order
  • Payment processors, to securely process online payments
  • Marketing and analytics platforms (Meta, Google), in aggregated or pseudonymised form where possible
  • Government or law enforcement authorities, where required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including order history for accounting, warranty, and customer service purposes, unless a longer retention period is required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@breathify.co. You may also opt out of marketing emails using the unsubscribe link in any email we send.

7. Children's Privacy

Breathify does not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Data Security

We use industry-standard measures, including SSL encryption on our Site, to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy can be sent to support@breathify.co.